iPad Help

Click on the links below to view tutorials.

How to Install Apps

How to Back up Notability to Google Drive

Help for Common iPad Issues

Jupiter Grades – Homework submission for students


iPad Help Center

Having a problem with your iPad?  Visit the iPad Help Center.  The Help Center is located at the front desk of the library.  You will need to fill out a help request ticket and our IT technician will work on the iPad to resolve the issue.  Here are some common reasons students visit the help desk:

  • You need to install and app for a class and your iPad is asking for a password.
  • You are experiencing a technical problem with your iPad.
  • You need a new charger cable.

Below are the Help Center hours:

Monday-Thursday: 7:15-8:10, Nutrition break, lunch/TSP and after school from 3:15-3:30.

Friday: 7:15-8:10, Student lunch, and after school – FM1: 12:51-1:15, FM2: 1:15-1:30.


iPad Agreement Form

Click here to view the iPad Agreement form and contract.

Troubleshooting Internet Problems at Home

If you are having issues accessing the internet at home on your iPad, try the following steps.

Step 1:

  • Make sure to sign into iBoss.  Login information is:
  • username: iboss
  • password: suhsd1

Step 2:

  • Open Settings.
  • Scroll down on the left and tap on Safari.
  • On the right, tap on Clear History and Website Data.
  • Tap Clear.
  • Log back into iBoss and try internet again.

Step 3:

  • Open Settings.
  • Tap on General.
  • Scroll down on the right and tap on Reset.
  • Tap on Reset Network Settings.
  • Tap Reset.
  • iPad will restart.
  • Log back into iBoss and try internet again.

Step 4:

  • If none of the above works, bring your iPad to library to get help.